![]() Use a different service to generate codes from your secret key (if you can access it) Once you’ve signed in, you can disable 2FA temporarily or you can set up 2FA with an alternative if you still can’t access Google’s Authenticator. This is just for Facebook, but other services will provide similar backup methods for sign in. If you’ve lost your phone this won’t work either! Click “other options” and you are given the option to authenticate via email or by uploading your ID. At the 2FA screen you have the option to use other methods than your 6-digit code.įor example you can send yourself an SMS. Lets say you want to sign in to Facebook but you lost your phone with your 2FA codes on it. SMS - This won’t work if you’ve lost your phone ![]() Often if you don’t have your 2FA device handy, services will allow you to use an alternative backup method of authentication. How to sign in to websites without a 2FA code generator Use an alternative 2FA method to log in Unfortunately you can’t simply restore Google Authenticator if you’ve lost your phone. Here’s what you can do to a) sign in to websites and services you need to access, and b) recover your Google Authenticator app and codes. You’re effectively locked out of accounts that require 2FA! This is a really annoying problem. If you lose your phone or it gets stolen and you use Google Authenticator, then you can no longer use the Google Authenticator 2FA codes to log in to services that require 2FA. for Google Authenticator) When you lose your phone ![]() Step 4: Once you enter the correct code, you have successfully turned off the Google Authenticator.How to Log in With 2FA when you Lose Your Phone Please enter the code and click on Confirm. Step 3 : A verification code will be sent to your registered email address and mobile number. Then, click on Continue to enter the next page. Step 1: Please login to the Bybit app, key in your email address/ mobile number, and the account Login Password. If you managed to do so, please refer to this guide on how to rebind using your RKP into your new smartphone's Google Authenticator.įor security reasons, Bybit does not store any account's Recovery Key Phrase Solution 1: Attempt to locate your Recovery Key Phrase (RKP). Recover your Google Authenticator code using App ![]() You will receive an automatic email with your case number and our customer support team will contact you within 1-3 working days. Please only re-submit a request after three working days.įor users who cannot receive the verification code to recover google authenticator code due to permanent loss of mobile number or email address, please submit a case manually via this link. Our customer support team will contact you within 1-3 working days. Once you have confirmed the submission, you will receive an automatic email with your case number. Please enter your account registered email address or contactable email address (if you are only registered with a mobile number), our customer support will contact you via email within 1-3 working days for further assistance. Kindly refer to your account's registered email address inbox for additional instructions. Step 5: Once you enter the correct code, you have successfully turned off the Google Authenticator.įurther verification may be required if there is a need. If you are not able to receive the verification code by SMS, please refer to Troubleshooting : Unable to receive SMS verification code. If you are not able to receive the verification code by email, please refer to Troubleshooting : Unable to receive Email verification code. A verification code will be sent to your registered email address and mobile number. Step 3 : Select Google Authenticator not working option and click on Confirm. Step 2: Click on Having problems with verification. ![]() Step 1: Please login to the Bybit website, key in your email address/ mobile number, and the account Login Password. Solution 2: If you do not have your RKP, Bybit can assist you to unbind the Google Authenticator. It will only be shown once, which is at the point of binding your Google Authenticator. If you managed to do so, please refer to this guide on how to rebind using your RKP on your new smartphone's Google Authenticator.įor security reasons, Bybit will not store your account's Recovery Key PhraseĪ Recovery Key Phrase is presented in either a QR code or a string of alphanumerics. Recover your Google Authenticator code using PC/Desktop Common reasons for not being able to access Google AuthenticatorĢ) Smartphone malfunction (Failure to turn on, water damage, etc) ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |